Positive reviews = more customers
Consistent, positive reviews make your business the obvious first choice for new customers. People are passing you by if you have negative reviews, no reviews, or old reviews.
97% read online reviews before spending money.
91% trust online reviews as much as a personal reference.
85% think reviews older than 3 months are not relevant.
So how do you get more online reviews?
Many business owners face these hurdles to getting reviews:
- They ask for reviews, but customers forget, don’t have time, or don’t know how/where to leave the reviews.
- They don’t know which reviews site to focus on, they’re overwhelmed, and don’t know what’s being said about their business online.
- They have negative reviews, hurting their reputation.
- They have no reviews, making them invisible to online searches.
Remind your customers and make it easy for them
We send customized email and text drip reminders for you. The process is mobile friendly and easy to navigate, allowing customers to leave reviews when it’s convenient for them.
Guide your customers
You choose which review sites are relevant for your business, and we customize the process for your business. We have 200+ industry-specific review sites, so every business is covered in fwdReviews. Get reviews where it matters most for you.
Customize the reviews to your industry
We offer support on 200+ industry-specific review sites. And we’re growing!
Review response consulting
Don’t let bad reviews cost you future business. We work with you to craft high quality customer service responses, repair at-risk relationships, and minimize damage from an unpleasant interaction. This system reduces the risk of bad reviews, putting the control back in your hands.
Leverage your positive reviews
Once we’ve built up a stream of great reviews, we’ll share your best ones on social channels and stream the most compelling reviews to your website. More visibility drives additional reviews, which bolsters your future sales.
Protect your reputation and your bottom line
Your business’ online reviews directly impact your bottom line. Our proven process adds consistent high-value reviews from your customers, paving the way for new customers to choose you, too.
If you need a new roof, which of these 3 will you call first?